10/11 1:45PM: SEAN CALLED AND SAID YESTERDAY HE WAS ASSURED IT WOULD BE READY TODAY; CUSTOMER IS PAYING FOR RENTAL OUT OF POCKET AND THEY NEED IT TODAY. THEY CLOSE AT 6. HE SAID THEY CAN PICK IT UP IF NEED BE. STILL NEEDS TO BE CUT AND CLEARED. CHARLES SAID SHOULD BE READY BY 4PM. -BA